Important: EU261 compensation (€250–€600) may be reduced or not applicable if the airline proves extraordinary circumstances (e.g. severe weather, war, security threats, air traffic control strikes). However, your Right to Care is always guaranteed regardless of extraordinary circumstances — airlines must provide meals, hotel accommodation, transport, and communication during any disruption. The Montreal Convention (up to €7,700) also applies to all international flights for proven damages with receipts, independent of extraordinary circumstances. SkyAid assesses every available compensation route for your claim.

How much China Eastern compensation can I get?

China Eastern is based in China. When your China Eastern flight departs from an EU or UK airport, EU261/UK261 gives you €250–€600 in fixed compensation. For all international China Eastern flights, the Montreal Convention covers up to €7,700 in proven expenses — missed hotels, wasted bookings, lost business meetings, food, transport, and communication costs. No travel insurance needed.

How many China Eastern flights have been disrupted recently?

In the last 90 days, China Eastern has recorded 472 flight disruptions — 0 cancellations and 0 delays. Every affected passenger may be entitled to China Eastern compensation. SkyAid checks your flight automatically.

What expenses can I claim for a China Eastern disruption?

Under the Montreal Convention, you can claim up to €7,700 for proven expenses caused by any international China Eastern flight disruption. This includes non-refundable hotel bookings, missed tours and events, wasted restaurant reservations, lost business meetings and conference fees, cruise departures, wedding costs, food, taxis, and phone calls. Keep all receipts — SkyAid claims these on top of your fixed compensation. See the full breakdown of claimable expenses.

What if China Eastern claims extraordinary circumstances?

Even when China Eastern invokes extraordinary circumstances, the Montreal Convention still applies for up to €7,700 in proven expenses regardless of cause. When China Eastern departs from an EU or UK airport, Right to Care (meals, hotel, transport) is always guaranteed under EU261/UK261. SkyAid challenges airline defences and recovers everything you are owed.

What happens if I missed my connection on China Eastern?

If you missed a connecting flight because China Eastern delayed your first leg, compensation is based on your total journey distance (origin to final destination), not individual segments. This often means a higher payout than you expect. You also get free rebooking, Right to Care while waiting, and Montreal Convention expenses up to €7,700.

What does SkyAid charge for China Eastern claims?

No win, no fee. SkyAid charges from 20% of the compensation recovered. If we do not win your China Eastern claim, you pay nothing. No upfront costs, no hidden fees. We handle all communication with China Eastern and any legal proceedings on your behalf. See our fee structure.