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War · Drones · Weather · Strikes · Extraordinary Circumstances
Your Flight Was Cancelled Due to Extraordinary Circumstances. You Are Still Owed Money.
Airlines call it “extraordinary circumstances” and hope you walk away. Most passengers do — and lose money they were legally entitled to. Even when EU261 fixed compensation does not apply, SkyAid recovers your full refund, every stranded cost and up to €7,700 in trip expenses under the Montreal Convention.
100%Ticket Refund
100%Hotel + Meals Back
100%Transport Back
€7,700Trip ExpensesMontreal Convention
Related compensation pages:
What SkyAid Claims For Extraordinary Delay Compensation
War, drones, weather or strikes — airlines owe you more than they admit. Here is exactly what we recover.
What SkyAid Claims — Even for Extraordinary Circumstances
Full ticket refund100% of your fare including taxes. Even “non-refundable” tickets. The airline cannot refuse this.
Hotel while strandedStuck overnight? The airline owed you accommodation. We recover every hotel night you paid for.
Meals and drinksEvery meal receipt. This is a legal obligation under EU261 Article 9.
Transport and transfer costsTaxis, trains, transfers to a hotel the airline should have arranged.
Free rebooking enforcedWe make the airline rebook you at no cost on the next available service.
Fixed compensation (where it applies)War = no fixed comp. But drone closures, technical faults, staffing failures? We check every case.
Lost trips, wages and expenses — up to €7,700 per passengerNon-refundable hotels, missed events, lost wages, wasted tours — claimable under Montreal Convention Article 19 even for extraordinary circumstances. Most passengers do not know this exists.
Disrupted Right Now? Do These 5 Things First.
While SkyAid handles your extraordinary delay compensation claim, protect your position.
1
Do NOT cancel your flight yourself UrgentIf you cancel, you may only receive taxes back. Wait for the airline to cancel — then you get a full refund. Submit to SkyAid and we handle the rest.
2
Refuse vouchers — you are entitled to cash UrgentAirlines push travel credits. You have a legal right to a cash refund.
3
Keep every single receipt Money backHotel, food, taxis, phone calls. Also keep proof of lost bookings, event tickets or missed work. SkyAid claims these back under EU261 and Montreal Convention.
4
Contact your destination hotel today Time sensitiveEarly contact is everything. See the hotel advice section below.
5
Submit your claim to SkyAid We handle itTakes 2 minutes. We identify what you are owed — including trip expenses up to €7,700 — and handle everything. Start here.
You Have a Hotel or Holiday Booked at Destination — Here Is What To Do
SkyAid pursues all applicable claims against the airline under EU261, UK261 and Montreal Convention Article 19 — including up to €7,700 per passenger for lost trip expenses. For the destination booking itself, here is what to do right now:
- Submit your flight claim to SkyAid immediately. We pursue your full refund, stranded costs and lost trip expenses against the airline.
- Call your hotel directly — today. Do not just cancel online. Speak to someone and explain the situation clearly.
- Ask for a force majeure deferral. Use that phrase. Many hotels will move your booking to a future date rather than cancel.
- Check your travel insurance for travel advisory cover. If your government issued a “do not travel” advisory, many policies pay out.
- If you paid by UK credit card, ask about Section 75 or chargeback. Visa and Mastercard also offer chargeback processes.
Submit your claim to SkyAid first — we handle the airline claim in full and advise on which of the above applies to your situation.
Extraordinary Delay Compensation — What You Are Owed
| Disruption | Fixed Comp? | Full Refund? | Stranded Costs? | Trip Expenses (€7,700)? | SkyAid? |
|---|---|---|---|---|---|
| War / airspace closure | No | 100% | Keep receipts | Up to €7,700 | Full claim |
| Drone airport closure | No | 100% | Yes | Up to €7,700 | Full claim |
| Technical / mechanical | Often yes | 100% | Yes | Up to €7,700 | Full + comp |
| Bad weather | No | 100% | Yes | Up to €7,700 | Full claim |
| Airline staff strike | €250–€600 | 100% | Yes | Up to €7,700 | Full + comp |
| ATC strike | No | 100% | Yes | Up to €7,700 | Full claim |
| Departing Thailand (any cause) | THB 1,200–5,000 | 100% | Yes | Up to €7,700 | Full claim |
| Departing India (any cause) | Care only | 100% | Yes | Up to €7,700 | Full claim |
Not Sure What You Are Owed? Submit Your Flight — We Check For Free.
2 minutes to submit. SkyAid handles EU261, UK261, Turkish SHY, Thai CAAT, India DGCA, and Montreal Convention extraordinary delay compensation claims. No win, no fee.
Start My Free Claim →Which Rules Protect You?
Your rights depend on where your flight departs from — plus the Montreal Convention protects you internationally. SkyAid handles all of these.
EU261
Departing EU airports
- Any airline from an EU airport
- Full refund — any cancellation
- Care costs mandatory regardless of cause
- Fixed comp €250–€600 if airline at fault
UK261
Departing UK airports
- Any airline from a UK airport
- Identical rights to EU261
- Full refund + care guaranteed
- Fixed comp £220–£520 if airline at fault
Montreal Convention
International flights worldwide
- All international flights (130+ countries)
- Lost wages and trip expenses claimable
- Up to €7,700 per passenger
- Even for extraordinary circumstances
Turkey SHY
Departing Turkey
- All flights departing Turkey
- Full refund + care guaranteed
- Fixed comp €100–€600 if airline at fault
- Delay comp since Dec 2024
Thai CAAT
Departing Thailand
- All flights departing Thailand
- Full refund + care guaranteed
- THB 1,200–5,000 compensation
- Effective May 2025
India DGCA
Departing India
- All flights departing India
- Full refund + care + rebooking
- Up to INR 20,000 denied boarding
- Complaint to DGCA if airline refuses
What Airlines Tell You vs The Truth
What Airlines Tell You
- “War = extraordinary circumstances = you get nothing”
- “Non-refundable ticket means no refund, ever”
- “Drones closed the airport — not our problem”
- “You must accept a travel voucher”
- “Bad weather = we do not owe you a hotel”
- “Technical problems are out of our control”
- “Lost holiday expenses? Not our responsibility”
The Truth
- War = no fixed comp, but full refund is unconditional + €7,700 Montreal Convention
- “Non-refundable” only applies if YOU cancel — not the airline
- Drone closure = full refund + all stranded costs claimable
- Vouchers are optional — you can demand cash
- Hotel must be provided for any overnight disruption, any cause
- Technical faults are often NOT extraordinary — we check every case
- Lost trips and wages = up to €7,700 under Montreal Convention
Common Questions — Extraordinary Delay Compensation
My flight was cancelled due to war / airspace closure. What does SkyAid claim?
SkyAid claims your full ticket refund (100%), all stranded costs (hotel, meals, taxis) under EU261/UK261 care obligations, and lost trip expenses up to €7,700 per passenger under Montreal Convention Article 19. Fixed compensation does not apply for war, but the refund, care and Montreal Convention claims are unconditional. Submit your claim.
The airline offered a voucher and said war means I get nothing else. True?
No. “Extraordinary circumstances” only removes the fixed cash compensation. Your right to a cash refund, care costs and Montreal Convention claims (up to €7,700) are completely unaffected. Do not accept a voucher. Submit your claim.
I paid for my own hotel while stranded. Can I get that back?
Yes. Under EU261/UK261 Article 9, airlines must provide accommodation regardless of the cause. If they did not and you paid yourself, SkyAid recovers it. Keep your receipts. Submit your claim.
My flight was cancelled due to drones — do I get compensation?
Drone closures are typically extraordinary circumstances, so fixed compensation may not apply. However, you get a full refund, all stranded costs and up to €7,700 under Montreal Convention. SkyAid also checks whether the airline failed to take reasonable measures — in some cases fixed compensation still applies.
What is the Montreal Convention and how does it help me?
An international treaty covering all international flights. Article 19 makes airlines liable for documented losses caused by delays — lost wages, missed bookings, wasted expenses — up to €7,700 per passenger. This applies even for extraordinary circumstances. Learn more about what you can claim.
Do I need travel insurance to use SkyAid?
No. SkyAid claims under EU261, UK261, Turkish SHY, Thai CAAT, India DGCA, and Montreal Convention — statutory legal rights independent of insurance. Your refund, care costs and trip expense claims are owed by the airline as a matter of law.
Does SkyAid charge upfront fees?
No. No win, no fee. Fees from 20% for standard EU/UK claims. See our fee structure.
Flight Disrupted by Extraordinary Circumstances? SkyAid Handles It.
We recover your refund, stranded costs and lost trip expenses up to €7,700 — whatever the cause. No win, no fee. Browse airlines we cover.
Flight Compensation Made Simple — We Handle Your Claim
€600 compensation + all expenses for this trip — no upfront cost, no win no fee
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What happened to your flight?
Cancelled
Delayed 3+ hours
Denied Boarding
Missed Connection
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