Important: EU261 compensation (€250–€600) may be reduced or not applicable if the airline proves extraordinary circumstances (e.g. severe weather, war, security threats, air traffic control strikes). However, your Right to Care is always guaranteed regardless of extraordinary circumstances — airlines must provide meals, hotel accommodation, transport, and communication during any disruption. The Montreal Convention (up to €7,700) also applies to all international flights for proven damages with receipts, independent of extraordinary circumstances. SkyAid assesses every available compensation route for your claim.

How much LEVEL compensation can I get?

LEVEL is an EU-regulated airline, so all flights departing and arriving in the EU qualify for EU261 compensation: €250 for flights under 1,500km, €400 for 1,500–3,500km, and €600 for flights over 3,500km. On top of this, the Montreal Convention covers up to €7,700 in proven trip expenses — missed hotels, wasted tours, lost business meetings, food and transport costs. Both can be claimed simultaneously for a total recovery of over €8,300.

How many LEVEL flights have been disrupted recently?

In the last 90 days, LEVEL has recorded 829 flight disruptions — 0 cancellations and 0 delays. Every affected passenger may be entitled to LEVEL compensation. SkyAid checks your flight automatically.

What expenses can I claim for a LEVEL disruption?

Under the Montreal Convention, you can claim up to €7,700 for proven expenses caused by any international LEVEL flight disruption. This includes non-refundable hotel bookings, missed tours and events, wasted restaurant reservations, lost business meetings and conference fees, cruise departures, wedding costs, food, taxis, and phone calls. Keep all receipts — SkyAid claims these on top of your EU261 fixed compensation. See the full breakdown of claimable expenses.

What if LEVEL claims extraordinary circumstances?

Even when LEVEL invokes extraordinary circumstances (severe weather, war, security threats), your Right to Care is always guaranteed — meals, hotel, transport. EU261 fixed compensation may not apply, but the Montreal Convention still covers up to €7,700 in proven expenses regardless. SkyAid challenges these defences — technical faults and crew shortages are often NOT extraordinary under EU court rulings.

What happens if I missed my connection on LEVEL?

If you missed a connecting flight because LEVEL delayed your first leg, compensation is based on your total journey distance (origin to final destination), not individual segments. This often means a higher payout than you expect. You also get free rebooking, Right to Care while waiting, and Montreal Convention expenses up to €7,700.

What does SkyAid charge for LEVEL claims?

No win, no fee. SkyAid charges from 20% of the compensation recovered. If we do not win your LEVEL claim, you pay nothing. No upfront costs, no hidden fees. We handle all communication with LEVEL and any legal proceedings on your behalf. See our fee structure.