EU261 provides fixed compensation of €250-€600 per passenger regardless of your actual losses. Montreal Convention allows you to recover ALL your financial losses including the full cruise cost, shore excursions, emergency travel, and accommodation. For cruise passengers, Montreal Convention typically provides 5-10x more compensation than EU261.

Under Montreal Convention, you typically have 2 years from the date of the flight disruption to file a claim. However, it’s crucial to start the process as soon as possible while evidence is fresh and documents are readily available. SkyAid can begin your claim within 24 hours of your missed cruise.

Most travel insurance policies have limited coverage for missed connections, typically €1,000-€2,500 per person. This rarely covers the full cost of a missed cruise. Additionally, you can claim both travel insurance AND airline compensation – they’re not mutually exclusive. Montreal Convention through airline liability often provides much better recovery than insurance alone.

You’ll need: flight booking confirmations, cruise booking confirmations, boarding passes, delay/cancellation notices from the airline, receipts for emergency expenses, photos of departure boards showing delays, and any communication with the cruise line. SkyAid will help you gather and organize all necessary documentation to maximize your claim.

On a €12,400 cruise compensation claim, SkyAid’s 20% fee means you receive €9,920, while competitors at 35% would give you only €8,060 – that’s €1,860 more in your pocket! Our expertise in Montreal Convention claims and faster court action (within 90 days vs 6+ months) means higher success rates and better settlements.