Montreal Convention Claims – Get Up to €600+ for Flight Delays & Cancellations
✈️

€600 is just the beginning
— claim your full loss under Montreal Convention

Flight cancelled or delayed on an international route? Under EU261, you’re entitled to up to €600.
Under the Montreal Convention (covering 137+ countries), you can claim even more for actual damages.

🌍 International flights • 137+ countries • No insurance required

🏨 Hotel & Transport Costs

  • You’re covered for: Extra hotel nights when your flight is delayed/cancelled and you’re stuck overnight
  • You’re covered for: Booking a new flight when the airline can’t rebook you quickly enough
  • You’re covered for: Taxi rides to/from hotels and airports during delays
  • You’re covered for: Extra parking fees when your trip extends unexpectedly
📋 What we need: Hotel receipts, flight booking confirmations, transport receipts, parking tickets

🧳 Baggage & Property Damage

  • You’re covered for: Damaged luggage (broken wheels, cracked shells, torn fabric)
  • You’re covered for: Lost or destroyed items inside your checked bags
  • You’re covered for: Delayed baggage expenses (clothes, toiletries you need to buy)
  • You’re covered for: Completely lost luggage and all contents
📋 What we need: Baggage receipts, damage reports, photos, purchase receipts for contents

💰 Lost Money & Income

  • You’re covered for: Non-refundable hotel bookings you can’t use due to flight disruption
  • You’re covered for: Tours, excursions, and activities you miss because of delays
  • You’re covered for: Days of work you lose due to extended travel delays
  • You’re covered for: Personal vacation days you have to use for travel delays
📋 What we need: Booking confirmations, tour vouchers, employment letter, payslips

🍽️ Daily Expenses

  • You’re covered for: Meals during long delays when airline doesn’t provide food
  • You’re covered for: Buying clothes/toiletries when your luggage is delayed
  • You’re covered for: New visa fees if route changes require different documents
  • You’re covered for: Extra childcare/petcare when you’re delayed coming home
📋 What we need: Restaurant receipts, shopping receipts, baggage delay reports, service invoices

🚑 Injury & Medical Claims

  • You’re covered for: Medical bills if injured during boarding, flight, or disembarking
  • You’re covered for: Lost income when injury prevents you from working
  • You’re covered for: Pain and suffering compensation from airline accidents
  • You’re covered for: Prescription medication and ongoing treatment costs
📋 What we need: Medical reports, hospital bills, employment records, prescription receipts

⏰ Flight Delay Compensation

  • You’re covered for: Hotel costs when delays cause overnight stays
  • You’re covered for: Missed weddings, meetings, or important events due to delays
  • You’re covered for: Non-refundable bookings lost due to arrival delays
  • You’re covered for: Business deals lost due to delayed cargo/documents
📋 What we need: Delay notifications, booking confirmations, business correspondence, receipts

⏰ Critical Time Limits (Article 35)

You have exactly 2 years to claim compensation from the date of: aircraft arrival, scheduled arrival, or accident date (for deaths). No extensions possible – if you miss this deadline, your right to compensation is lost forever. This applies to all Montreal Convention claims.

⏰ Flight Delay Compensation Examples (Article 19)

✅ COVERED ~€400

Missed Wedding (12 hour delay)

Hotel booking + wedding costs lost due to airline delay

✅ COVERED ~€250

Baggage 3 Days Late

Emergency clothes/toiletries purchased while waiting

✅ COVERED ~€350

Crew Delay Missed Flight

Hotel rebooking + connecting flight costs

✅ COVERED ~€200

Vacation Day Lost

Non-refundable hotel night due to 24-hour delay

❌ NOT COVERED €0

Weather Delay (8 hours)

Snowstorm delay – airline not at fault

❌ NOT COVERED €0

Customs Delay

Government authority delay – not airline fault

Key Rule: Airlines are liable for delays they could have prevented. Weather, customs, and government delays are typically not covered.

📋 Required Documentation

Essential for all claims: Flight booking confirmation, boarding passes, delay/cancellation notice from airline. Plus specific receipts shown above for each expense type. If your insurance only covers 50%, you can claim the uncovered balance from the airline under Montreal Convention.

📋 Real Case Examples

Case 1 – Boarding Injury: A passenger slips and fractures their leg while boarding the plane via airline staircase.

✅ Result: Carrier is liable under Montreal Convention.

Why: The accident happened during the process of embarking, which is covered.

Actual Claim Payout (No Insurance Required):
  • 🏥 Hospital bills: $20,000
  • 💊 Medication costs: $800
  • 💰 Lost income (1 month unable to work): $4,500
  • ⚖️ Pain and suffering from physical injury: $8,000
  • Total Claim: $33,300
Note: Pain & suffering compensation requires physical injury. Purely emotional distress without physical injury is not covered under Montreal Convention.

Case 2 – Baggage Damage: A checked suitcase arrives with a broken wheel and cracked shell.

✅ Result: Airline is liable under Montreal Convention.

Why: The checked baggage was in airline custody, and no defect was present in the bag itself.

Simple Baggage Claim Payout:
  • 🧳 Suitcase replacement cost: $150
  • 📋 Required: Purchase receipt, damage photos, baggage claim ticket
  • Quick Settlement: $150

Case 3 – Lost Baggage (21+ Days): Checked luggage never arrives, and 21 days have passed without recovery.

✅ Result: Baggage is considered permanently lost — passenger can claim full compensation.

Why: Article 17(3) treats baggage as lost after 21 days. No insurance required.

Lost Baggage Claim Payout:
  • 🧳 Suitcase value: $200
  • 👕 Clothes inside (receipts/estimates): $800
  • 📱 Electronics/toiletries inside: $400
  • 🛍️ Emergency purchases (21 days): $600
  • Total Claim: $2,000
Coverage includes: Original bag contents + immediate expenses for clothes/toiletries while waiting. Keep all receipts for emergency purchases during the 21-day period.

Case 4 – Passenger Death in Flight Accident: A passenger dies in an airline accident.

✅ Result: Airline must pay minimum compensation regardless of fault, plus additional if proven negligent.

Why: Montreal Convention provides strict liability up to 100,000 SDR (~€125,000) without needing to prove airline fault.

Death Compensation Breakdown:
  • 👨‍👩‍👧‍👦 Personal insurance (if any): €18,000 (15,000 SDR)
  • ✈️ Airline minimum payment: €125,000 (100,000 SDR) – guaranteed
  • ⚖️ Additional if airline at fault: €250,000+ (unlimited, court-decided)
  • Family Can Receive: €125,000 – €400,000+
Important: Airline must pay 100,000 SDR even if personal insurance covers some costs. Family gets insurance payout PLUS airline compensation. Must claim within 2 years of accident – no extensions possible.

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